Care is our higher calling. We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our referral partners and providers, and our local communities. Serving others is what we were meant to do.
The Reliant at Home Bluebird Promise is our commitment to live up to our higher calling by fulfilling our Values, Culture Priorities, and Service Pledge.
People who need care, need compassion. Families with loved ones struggling to find answers want to know they have an ally in their corner listening and helping. Our desire is to give the very best we have to offer, be kind in our response, and serve others.
We are happy to be here and happy to help! Our goal is to provide “white glove” care coordination, offer a smile and warm greeting, and do more than is expected of us. It is our higher calling to care for patients, our employees, and the communities where we work.
We believe doing the right thing and doing what we say we will do is at the core of how we operate. Patients deserve care from people they can trust to be reliable, honest, and purpose-driven. We solve challenges with transparency and take criticism as an opportunity to excel.
Through our Culture Priorities, we deliberately seek to build and grow a company environment where employees are the best at what they do, receive on-going training and professional development support, and that we continuously evaluate and reflect on what we can do to be better.
Across cultures and traditions throughout the world, Bluebirds symbolize happiness, prosperity, good health, confidence, laughter, innocence, joy, and spring. Because of its positive qualities, the Bluebird plays a central role in stories and songs, poems, and fairytales. The Bluebird exemplifies the worldly embodiment of heavenly angels. The beautiful, blue plumage of the Bluebird is linked to eternal happiness. Bluebirds are messengers of good tidings. When you see a Bluebird, good luck is just around the corner.
The Bluebird is a reminder of the beauty of the world around us and the importance of casting aside doubts and worries for positive thinking. They serve as an invitation to spend more time appreciating the God-given gifts that we often take for granted. Bluebirds are also very familial by nature, protecting and caring for their nest.
We have a specific vision for our company culture. We focus on our Culture Priorities with deliberate intent in everything we do. We strive every day to be an exceptional place to work and to provide exceptional care to America’s aging population.
We promise to be an exceptional company that: